Service stations lose time when vehicle details, technician notes and customer approval are split between calls, paper and memory. MotoDesk includes vehicle, job-card and invoice models that support a more deliberate workshop flow.
Start with intake
Record the vehicle identity, customer contact, reported concern and visible condition according to your policy. Make it clear what is requested versus what has been diagnosed. This protects the technician and helps staff explain the work later.
Keep work and authorisation separate
A finding may require a revised estimate or customer approval. Record the change before adding it to the invoice. Train staff not to promise a completion time or price until the appropriate person has confirmed it.
Close with a clear invoice
An invoice should reflect the approved work and any documented parts or services. Review open job cards regularly so unfinished work is visible to the manager.
Frequently asked questions
Why not use an invoice as the only record?
The invoice is commercial proof. A job card is the operational record of intake, work and handoff.
Can it diagnose a vehicle?
No. Diagnosis remains the responsibility of qualified workshop staff.