Resolve common Admin App problems

Check the account, company, workspace and network before repeating an action.

Common problems

• A tool is missing or access is denied: ask the business administrator to check its module, abilities and any role restriction. Staff, Quick Inventory, warehouse adjustments and price tools have additional restrictions.
• Product creation asks for an image path: use the existing uploaded image’s Storage path; the field does not upload a camera photo.
• Reports filters fail: try the direct report tool; the Reports hub needs extra filter permissions.
• Receive stock from a low-stock card does not open: use Purchase or Fast GRN from Home instead.
• A save timed out: inspect the product, GRN, order or payment record before retrying. The record may already have saved.
• A printer fails: check printing settings and test the printer; do not repeat the underlying transaction to obtain a print.

Share the action, record identifier and exact error with support. Keep passwords and private customer, payroll or bank details out of screenshots.