POS / Repairs and warranty
Reserve, use and return repair parts
Track actual repair parts, purchase requests, stock effects and warranty that starts at handover.
Use a part
- Open the repair job’s parts section with technical-operation permission.
- Add the actual part and required quantity. Check its source warehouse. Price edits depend on the technician-pricing policy.
- Reserve the required stock, then consume only the quantity actually installed.
- Review the resulting used quantity and linked charge. Consumption reduces stock and creates the part charge; do not add the same charge manually again.
Unused or removed parts
Release unused reservations. For a consumed part that is removed, use the return action and actual disposition: sellable, quarantine, supplier return or write-off. Only a sellable return increases saleable stock. Release all unused reservations before rejection or handover.
Shortages and part warranty
Use a purchase request when a part is unavailable, and record its progress. Marking a request received does not itself receive inventory; use the stock-receiving workflow. If issue-without-stock is offered, its confirmation records a stock correction and consumption; use it only for the physical part actually installed.
Where permitted, add a warranty to a consumed part that remains installed. Check type, period and optional real serial. Pending Handover is not active coverage: the warranty starts on actual customer handover. Returning the installed part can void its warranty.
