POS / Repairs and warranty
Use Repair Reports to follow jobs and shortages
Review repair performance, uncollected devices and parts that need reordering.
Open the reports
Open Repair Reports with service-report read permission. Use the three sections: Performance, Uncollected and Parts to reorder. Refresh after work, payment or handover changes.
Follow up
Use Performance for the available job/KPI overview. Review Uncollected to identify devices still waiting for customer collection, then check the actual claim before contacting the customer. Review Parts to reorder for shortages and purchase needs; a report does not itself place a purchase order or receive stock.
Interpret with scope
Results follow the account’s authorized scope. A device can be technically complete while waiting for payment, accessories, unused-reservation release or handover. Check the job’s workflow and custody before treating it as ready. Do not assume an empty report means no uncollected devices in every branch.